Whenever a print job is sent to the printer a file is created in Windows. Have you tried printing from a different application?Īs you mentioned when you print from your printer the printer acts like printing but nothing is getting printed. Have you tried checking with a different ink cartridge? I understand when you print from your printer the printer acts like printing but nothing is getting printed.ĭid you make any changes to your printer?ĭoes the issue persist when you make a copy from your printer?

Thank you for posting your query, I'll be more than glad to help you. Hi! Welcome to HP Forums, this is a great place to get support, find answers and tips. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windowsġ3.) Open up the run command with the 'Windows key + R' key combo.ġ4.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files. (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'Ħ.) Open up the run command with the 'Windows key + R' key combo.ħ.) Type printui.exe /s and click Ok. Unplug any USB cable, if any, before doing this.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. Let's try to do a root uninstall and reinstall of the software: to the HP Forums I would like to take a moment and thank you for using this forum, it is a great place to find answers.

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